Windsor Pointe causing security concerns for locals

CARLSBAD, Calif. (FOX 5/KUSI) — Windsor Pointe, a housing option for the long-term mentally ill formerly homeless, has faced criticism from residents and officials alike who say the facility has failed to live up to its promises.

Denis Jensen, a neighbor of the Windsor Pointe complex, expressed concerns, stating, "There are people there with drug addictions who have drug dealers in the facility."

The complex, which was marketed to Carlsbad residents as a solution to homelessness, offering subsidized housing prioritizing Veterans, has fallen short of expectations, according to residents.

"Dealing with substance abuse and what we now know and have long suspected: individuals recently released from institutions, jails and/or prisons," one Carlsbad resident commented.

Since its opening, Windsor Pointe has generated over 762 calls for police, firefighters and mental health service professionals. Residents claim that crime rates have skyrocketed.

Even Carlsbad Mayor Keith Blackburn, who initially supported Windsor Pointe's development, is now questioning the project's efficacy.

"How much money worth of manpower in our police department have we spent at Windsor Pointe?" the mayor asked.

County officials have pledged to bolster security measures at Windsor Pointe, but the plan has faced delays. Residents continue to express concerns about safety.

"Now we literally have the police and fire department coming there once daily, sometimes twice daily," a resident lamented.

Efforts to address the ongoing issues at Windsor Pointe remain underway, but residents and officials alike emphasize the urgency of finding effective solutions to ensure the safety and well-being of the community.

The city staff has recommended a night watchman to work 12-hour shifts, but the police chief has recommended a 24-hour night guard to regulate people coming and going in the facility.

The council will meet in two months pressuring the county to speed up their operations.